Technical Support Consultant
Location : Bangalore, India
Experience : 4+
Education : B.E / MCA / M Sc
Requirements:
* Knowledge of .NET Framework, C# or VB.NET a must
* Should possess basic programming skills
* Should have good communication skills (both written and oral)
* Should be comfortable working for US time zone
* Knowledge of SharePoint will be an added advantage
* MCP/MCAD certifications a plus
Role:
* You will be a technical champion who can work at the code level to help our customers with their high-end, enterprise level customer integrations of our products
* This fast-paced, demanding environment requires multi-tasking and a detail-oriented personality who enjoys working with international customers resolving their issues
* Analyze problems by using trace analysis, source code, and other sophisticated debugging tools and develop solutions to meet customer needs; may involve writing custom code
* Participate in case triage meetings to share knowledge with other engineers and develop efficient customer solutions
* Write technical articles and sample programs for Skelta's knowledge base
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